Terms & Conditions: - (Please Read Care Fully)
We are trying everything possible to make this site user-friendly, informative and secure web site. If you would like to
know more about our responsibilities and yours, please read the information below. IF YOU HAVE OBJECTIONS TO THE
Our website displays information about our office location, estimated Airfares, Tours, Packages, Cruises, Transportation
& all other information is provided to us by suppliers, such are Airlines, Hotels, Cruise, Packages, Rental Car etc. We
have taken reasonable care to ensure it is correct and up to date; however we cannot check the accuracy of such
We do not accept any responsibility for information supplied to us by suppliers. We recommend you have to reconfirm all
information with us, which is publishing on our site.
The details of the prices of Hotel, Packages, Tours, Flights and other information displayed on the website are subject to
change without notice. The travel products and services described on the website are subject to availability.
It should be noted that all documents issued to travelers are non – transferable. Such documents may include but are
not limited to Airline Tickets, Hotel vouchers, Tour vouchers, or any other document used to confirm an arrangement with
a Service Provider. Such documents may also be subject to conditions such as, but not limited to, being non –
refundable, non - date changeable and subject to cancellation or amendment fees. It is your responsibility to familiarize
yourself with conditions.
All money received by us from you in respect of travel services as the Agent of the Service Provider. If any reason, any
Service Provider is unable to provide the services for which you have contracted, your remedy lies against that Service
Provider, and not against us. In the event we received payment by Credit Card, Cash or Bank Draft you agree that you
will not seek to charge back or recover your payment or any other losses from us.
All prices displayed on the website are subject to change without notice. This is because the airlines and Service
Providers may change the prices at any time. Special conditions may apply to the prices set out on the website. To
determine such conditions, you must contact the relevant Service Provider or us.
The prices set out on the website do not include taxes or airport charges. Taxes, airport charges and any additional
costs will be advised to you once you have made a booking with us and we have confirmed the booking.
We will not disclose personal information about you (such as your name, contact details, browsing habits) which is
provided by you or via your browser, without your permission unless we are required or need to do so to comply with
your request or instructions.
We and our third party providers of travel and travel related products and services might disclose personal information
about you to others where directly connected with facilitating your travel arrangements and bookings. For example, we
may disclose information about you to Airlines, Hotels, Car rental & our suppliers companies in facilitating your travel
Travel Insurance: It is strongly recommended in particular for both medical and cancellation coverage. Please inquire
with us for more information.
Fees & Taxes: Please note that additional airport fees and government taxes (other than sales tax) may not be included
in your ticket price; these are frequently collected at destination. Please ask about more details.
Increases Charges: Please note that all airfares and tour operator rates are subject to change without notice if full
payment for booking has not been received. Cancellations, changes, and ex-changes: Please be aware that most travel
bookings are non – refundable and non – re-routable. Any changes or amendments to itinerary or passenger details are
either not permitted or will incur a penalty from the airline or supplier. Please see itinerary for penalty details. Please note
that airline/supplier refunds can take up to 16 (sixteen) weeks. Airline tickets are generally non – refundable once travel
For domestic flights: Before Check in all passengers must be in possession of government-issued photo identification
e.g. Passport, Birth Certificate etc. Children under 16 should carry proof of identity, if no photo ID is available.
For international flights: Passengers traveling outside Canada, regardless of nationality, must consult with travel agents
about regulations on passports and visas. For more information on passports and visas, consult the Canada Customs &
Revenue Agency web site www.cra-arc.gc.ca. Depending on the requirements of the destination country, each
passenger must be in possession of proof of citizenship with photo ID in the form of passport, birth certificate and driver's
license, or citizenship card.
- It is your responsibility to obtain all documents including those for infants and children required by relevant
government authorities of the country you're visiting.
- Some countries have very specific regulations regarding cases where only one parent is traveling with a child. We
recommend you obtain information the country consulate.
- Check with local officials (embassy, consulate) to find out which documents are required and then make certain
you have the documents in hand at time of check-in.
- Failure to provide the required documents may result in being denied boarding privileges by the carrier or relevant
authorities, without further recourse or the possibility of a refund.· No refund or replacement is given for lost or
stolen travel documents.
- Cruise passengers must present a valid passport, regardless of the entry requirements for their country of
- it is important to note that you may still be denied country entry even if the relevant documentation is provided.
Baggage allowances and restrictions: will apply on all airlines, these will vary and you should contact the airline you are
traveling with directly to verify specific restrictions. Please ask about more details.
Reconfirming Flight Times: Please confirm your flight departure times at least 72 hours prior to departure. Some airlines
will have schedule changes and your flight time may differ to what is stated on your itinerary. We recommend that you
reconfirm your onward and return flights at least 3 days prior to each journey. We are not responsible for schedule-
Check-in opening and closing times: All passengers are asked to check in at least 2 hours for domestic and 3 hours for
international prior to the scheduled time of departure of their flight. Please note that all travelers must be present with
their boarding documents, passport and visas necessary for the destination, tickets, and baggage in order Due to
enhanced security measures at all airports, most airline check in counters close 45 minutes prior to the scheduled time of
departure. Any passenger arriving late for check-in will be denied boarding.
Notice to Travelers: Travelers should be aware that different living standards and practices may exist outside of Canada
including but not limited to: provision of utilities, e.g. Water and electricity; accommodations; services of all kinds; food;
food preparation and water quality. Our agency shall not be held responsible for any loss, damage, illness or injury
resulting from different living standards. The quality of hotels advertised by our suppliers has been rated in accordance
with the normal standard of the destination and could be different from the standard of Canadian hotels. Service may be
interrupted at any time for renovations, maintenance, or construction. Lets Go Travel is an agent only and cannot be
held responsible for quality or interruptions of service.
You can use this website to communicate with us. This website also includes a list of other ways to communicate with us.
For contact information click here